How it works

Best Online Assistant is a two-way communication platform, which means both buyers and sellers have the opportunity to find each other. A buyer can browse through the profiles of sellers that meet their requirements. Or, a seller can look through buyer requests for tasks that match their skills.

Once a buyer and seller find each other, they’ll agree on a set goal, time frame, and price. Then it’s up to the freelancer to do what they do best — work, work, work!

The platform works by letting buyers pay in advance for any type of freelance service, ranging from web design, to social media marketing, to copywriting etc. 

Terms:

• Service: A service offered on Best Online Assistant’s app. Service example: “German to English translation - 10$ per page”
• Seller: A registered user (freelancer) who offers services
• Buyer: A registered user who purchases services (When a service is purchased, it’s called an order)

For Buyers (How Buying a Service Works)

As a buyer, you can browse through the category pages, or use the search tool to find a service you are looking to purchase. Once you hit search on something like a translator for example, you will find that a list of translators pop up. 

Sorting through all the options can be tricky, which is why it's important to read through the descriptions of each service offered and take a look at their portfolio. You can also message the seller with any questions and to see if your specific project would be something that they can do. A buyer can post a request for clarification of the services if case they have more specific requirements.

Once you are ready to make a purchase, you can easily pay through payment processing module (please note that all purchases do have a processing fee) according our terms and conditions.

Once you purchase a service, the order goes to the seller. The money will only go to the seller once the order is completed. Before the order is completed you have an option to review and potentially request changes depending on the nature of the service before the full payment goes through.

For Sellers (How to sell your services)

Sellers need to set up their profiles and create custom gigs to sell on the site. As a seller, you set your price and can choose to offer add-ons to your services to bump up the cost.

Once a buyer decides to buy your order their money is taken from their account and put on hold for you until you complete the order. Sellers keep 80% of what they earn on each gig they successfully sell and deliver.

The more gigs you sell, the easier it will be to build your seller rating on the site. This means, you will potentially be able to charge more for the services you offer.